Effective Date: March 6, 2025

Sense + ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit our website, mysenseplus.com (our "Website"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect
We collect various types of information from and about users of our Website and services, including:
• Personal Information: Information that identifies, contacts, or locates you, such as your first and last name, email address, mailing address, telephone number, and credit card details. We may collect Personal Information when you make a purchase, fill out surveys, join our mailing list, request catalogs, correspond with us, enter sweepstakes, submit testimonials, or voluntarily provide information through the Website.
• Health-Related Information: If you complete questionnaires, participate in consultations, or seek personalized services, we may collect health information, including your age, gender, history of allergies, use of certain medications, and specific health concerns.
• Gift Recipient Information: When you purchase a gift certificate, we may collect the name, email address, mailing address, and telephone number of the recipient.
• Technical and Usage Information: We may collect technical data about your device, browser type, IP address, operating system, and Website usage behavior through cookies, web beacons, and analytics services.
• Appointment and Service History: Records of your bookings, treatments, and service preferences. Please note that if you cancel or do not complete an appointment, we may still retain any information you entered (such as your name and email address) in accordance with this Privacy Policy.
• Non-Personal Information: Demographic data, browsing patterns, and Website usage information that cannot by itself identify an individual.

2. Sensitive Information
‍Certain types of information, such as health data, may be considered sensitive. We limit the collection and use of sensitive information to what is necessary for our services and implement additional safeguards to protect its confidentiality. By voluntarily providing sensitive information, you consent to its use as outlined in this Privacy Policy.

3. How We Use Your Information
We use the information we collect to:
• Schedule and manage appointments.
• Improve our Website, products, and services.
• Communicate with you about promotions, updates, and offers (only with your consent).
• Process payments and maintain transaction records.
• Comply with legal obligations and protect against fraud or security threats.
• Serve targeted advertisements based on your interactions with our Website (subject to your choices).

4. Reproduction of Content
For visitors who submit photographs, stories, testimonials, or other feedback ("Content"), we collect your name, email address, and the Content itself. By submitting Content, you grant us a perpetual, worldwide, royalty-free license to reproduce, modify, publish, display, translate, and create derivative works from it for use on our Website, marketing, and advertising materials, without compensation to you.
We are also free to use ideas, concepts, know-how, techniques, or suggestions provided in Content for any purpose.

5. Disclosure of Personal Information
(a) General Rule: Except as otherwise stated in this Privacy Policy, we do not sell, trade, or rent your Personal Information. We may disclose it to our related parties who are bound to use it as permitted by this Privacy Policy.
(b) Service Providers: We may disclose your Personal Information to our third-party service providers, including companies we retain to manage or host the Website, fulfill product purchases, provide services to you on our behalf, or conduct research on our behalf.
These third parties may not use your Personal Information other than to provide the services requested by us.
For example, we may release your credit card number to confirm payment and your name and mailing address to delivery services for product shipment and tracking.Regarding Non-Personal Information, we may share website usage data with our third-party marketing service partners for targeting future campaigns and improving visitor data reporting.
This may involve noting the pages you visit through the use of web beacons.
We may also provide aggregated statistics about our customers, sales, traffic patterns, and related Website information to third parties.
We reserve the right to use or disclose Non-Personal Information in any manner.
(c) Advertising and Tracking: We may share anonymized, non-personal information with marketing partners to analyze Website use and serve targeted ads. We use cookies, web beacons, and similar technologies for this purpose. To manage these practices, visit Network Advertising Initiative opt-out or Google Ads opt-out.
(d) Legal Requirements: We may disclose Personal Information if required to comply with a court order, subpoena, law enforcement request, or to protect our legal rights, property, safety, users, or others.
(e) Change in Control: If we are acquired, merged, or reorganized, your Personal Information may be transferred to the successor entity, subject to this Privacy Policy.

6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.
You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted under your account.

7. Your Rights & Choices
• Opt-Out: You can unsubscribe from promotional emails by using the "unsubscribe" link provided.
• Access & Correction: You may request to review, update, or correct your Personal Information by contacting hello@mysenseplus.com
• Deletion Requests: Upon written request, we will functionally delete your Personal Information from active databases, retaining a single archived copy for legal or regulatory purposes.
• Cookies: You may adjust your browser settings to manage or block cookies.

8. Children's Privacy
Our Website is not intended for children under 13. We do not knowingly collect Personal Information from anyone under 13. If we learn we have collected such information, we will delete it promptly.

9. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any information.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your agreement to the revised Policy.

11. Contact Us
For any questions about this Privacy Policy or our privacy practices, please contact us at:
📧 Email: hello@mysenseplus.com
📍 Website: mysenseplus.com
📞 Phone: 516-666-8588
We’re happy to assist you!